Privacy Policy

Privacy Policy for Density+ by Pavewise

Effective Date: December 10, 2024
Last Updated: December 10, 2024

1. Introduction

Pavewise ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the Density+ mobile application ("App").

2. Information We Collect

2.1 Personal Information

• Name and contact information when you register for an account
• Email address for communication purposes
• Phone number for account verification (if provided)

2.2 Location Information

• Precise Location Data: We collect your device's precise location to:
  • Show your position on the map
  • Calculate distances to projects
  • Provide location-based services within the App
  • Location data is only collected when the App is in use (foreground)

2.3 Device Information

• Device type and operating system
• App version and usage statistics
• Crash reports and performance data

2.4 Project Data

• Density measurements and readings
• Project-related information you input
• Photos and documentation you upload

2.5 Photo and Image Data

• Photos of density gauge screens and project documentation
• Images are stored securely within your company account
• Only members of your company account can access these images
• Images outside your company account cannot be accessed by your organization

3. How We Use Your Information

We use collected information to:

• Provide and maintain the App's functionality
• Display your location on maps and calculate project distances
• Store and sync your density measurements
• Improve App performance and user experience
• Communicate with you about your account or the App
• Provide customer support
• Improve our proprietary computer vision model in reading gauge screens in images

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. Mobile information or text messaging opt-in data and consent will not be sold or shared with third parties or affiliates for their marketing or promotional purposes. We may share information:

• With your consent
• To comply with legal obligations
• To protect our rights and safety
• In connection with business transfers (mergers, acquisitions)
• With Google through our use of Google Maps Platform APIs and Google Cloud Platform services (as detailed in Section 9)

5. Data Storage and Security

• Data is stored on secure servers using Google Cloud Platform (GCP) in the United States
• We implement industry-standard security measures and rely on GCP's robust security infrastructure
• Regular backups are performed to prevent data loss
• We use encryption to protect data transmission
• Images are stored per company account with access restricted to company members only
• Your data may be stored in servers located in the United States through our use of Google Cloud Platform

6. Your Rights and Choices

6.1 Location Services

• You can disable location services through your device settings
• Disabling location may limit certain App features

6.2 Account Management

• You can update your account information within the App
• You can request account deletion by contacting us at https://www.pavewisepro.com/contact

6.3 Data Access and Correction

• You can access and update your personal information
• You can request correction of inaccurate data

6.4 Image Removal

• You can request removal of uploaded images by contacting us at https://www.pavewisepro.com/contact
• Image removal requests will be processed in accordance with our data retention policies

7. Children's Privacy

The App is not intended for use by children under 18 years of age. We do not knowingly collect personal information from children under 18.

8. International Data Transfers

Your information may be transferred to and processed in the United States. By using the App, you consent to this transfer and processing.

9. Third-Party Services

9.1 Google Maps Platform

The App uses Google Maps Platform APIs to provide mapping features, display project locations, and show your current location on maps. By using our App, you agree to be bound by Google's Privacy Policy. We recommend you review Google's Privacy Policy at https://www.google.com/policies/privacy/ to understand how Google collects and uses your information.

When you use our mapping features, Google may collect:

• Location information
• Device identifiers
• Usage data related to map interactions
• Other data as described in Google's Privacy Policy

9.2 Google Cloud Platform

We use Google Cloud Platform (GCP) as our third-party service provider to host, store, and process your data. GCP provides advanced security and infrastructure to protect your information. We take all reasonable measures to ensure your data is treated securely and in accordance with this privacy policy.

9.3 AWS Cloud Services

We use AWS Cloud Bucket services to store and process your data. AWS provides advanced security and infrastructure to protect your information.

9.4 Other Third-Party Services

The App may integrate with other third-party services. This Privacy Policy applies only to our App. Please review the privacy policies of any third-party services you use.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of significant changes through the App or by email. Continued use of the App after changes constitutes acceptance of the updated policy.

11. Data Retention

We retain your information for as long as necessary to provide services and comply with legal obligations. You may request deletion of your account and associated data at https://www.pavewisepro.com/contact.

12. California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected
• Right to delete personal information
• Right to opt-out of sale of personal information
• Right to non-discrimination

13. Contact Information

If you have questions about this Privacy Policy or our privacy practices, contact us:

Pavewise
Email: support@pavewisepro.com
Phone: (701) 426-7873
Website: https://www.pavewisepro.com

14. Specific Permissions Explained

14.1 Location Permissions

• ACCESS_FINE_LOCATION / ACCESS_COARSE_LOCATION: Used to determine your precise location for map display and distance calculations to projects
• Location data is only accessed when the App is actively being used
• You can revoke location permissions at any time through device settings

14.2 Data Usage

• Location data is not shared with third parties for advertising purposes
• Location information is used solely for App functionality as described

14.3 Image Processing and Storage

• Photos and images are stored securely within company account boundaries
• Images are used to train and improve our proprietary computer vision algorithms for better density gauge reading accuracy
• Image access is restricted to members within the same company account
• Users can request image removal through our contact form at https://www.pavewisepro.com/contact

This Privacy Policy is designed to comply with applicable privacy laws and mobile app store requirements. By using the Density+ App, you acknowledge that you have read and understood this Privacy Policy.