Money-Back Guarantee

PAVEWISE, INC.

MONEY-BACK GUARANTEE ADDENDUM

February 23, 2026

This Money-Back Guarantee Addendum (this “Addendum”) is incorporated into and forms part of the Subscription Terms and Conditions (the “Terms”) referenced in the applicable Quote/Order Form (the “Order Form”). Capitalized terms not defined here have the meanings in the Terms. If there is a conflict, this Addendum controls, but only for the Guarantee described below.

1. Applicability.

This Addendum applies only if (and to the extent) the Order Form states “Money-Back Guarantee: Yes” (or equivalent) and specifies the Guarantee Period. If the Order Form does not include the Guarantee, no refunds are due except as expressly stated in the Terms or required by law.

2. Guarantee Period.

The “Guarantee Period” is the period stated in the Order Form (e.g., 30 or 45 days) beginning on the Subscription Start Date stated in the Order Form.

3. How to Request a Refund.

To be eligible for a refund, Customer must deliver written notice to Company at the notice address in the Terms (or an email address specified in the Order Form) before the Guarantee Period ends, stating that Customer is requesting a refund under this Addendum.

4. Refund Amount and Scope.

If Customer meets the requirements in this Addendum, Company will refund only the Subscription Fees actually paid by Customer for the initial subscription term during the Guarantee Period. The following are non-refundable unless the Order Form expressly states otherwise: (a) implementation/onboarding, professional services, or setup fees; (b) fees for add-ons or third-party products/services; (c) usage-based overages; (d) taxes; and (e) amounts paid outside the Guarantee Period.

5. Conditions to Refund.

As conditions to any refund: (a) Customer must cease all use of the Service promptly upon notice of refund request; (b) Customer must cooperate reasonably with Company's offboarding steps (including confirming deletion/export requests, if applicable); and (c) Customer must not be in material breach of the Terms or the Order Form.

6. Exclusions.

The Guarantee does not apply: (a) to renewals, extensions, or additional Order Forms after the initial Order Form; (b) if Customer has previously received a refund from Company for the Service; (c) to custom development, bespoke configurations, or professional services unless expressly included in the Order Form; (d) if Company suspends the account due to Customer's breach, nonpayment, unlawful use, or security risk; or (e) to any amounts paid by Customer after Company has provided written notice of termination for cause.

7. Effect of Refund.

Upon Company's approval of a refund request, the Order Form and the subscription will terminate effective as of the date Company processes the refund, and Customer's rights to access and use the Service will end at that time.

8. Timing and Method of Refund.

Company will process the approved refund within thirty (30) days after confirming Customer's eligibility under this Addendum. Refunds will be issued to the original payment method where feasible.

9. Exclusive Remedy for Guarantee.

This Addendum provides Customer's sole remedy for dissatisfaction during the Guarantee Period.